andrea bertran
Product Designer & Architect
I specialize in Digital Product Design and Data Analysis & Visualization tools.
With a passion for research and experimentation, I seek to create work that bridges creativity and functionality, through the use of emerging technologies, data-driven insights, and user-centered experiences.
With a passion for research and experimentation, I seek to create work that bridges creativity and functionality, through the use of emerging technologies, data-driven insights, and user-centered experiences.
Hey
there
:)))
work
Nexthink
About:
Nexthink is a digital employee experience (DEX) platform that helps organizations monitor, analyze, and improve how employees interact with their IT systems by providing real-time visibility, analytics, and automation to enhance productivity and reduce IT issues.
Dates:
Aug 2024 - Present
Links:
My role, contributions and learnings:
As a Product designer, my work is to design end-to-end flows for three key initiatives, all aimed at resolving IT issues faster. For IT agents, this includes the Device view (product that shows a device’s recent activity and performance, enabling IT teams to quickly identify and resolve issues such as crashes, slowness, or connectivity problems) and Amplify (a product that brings Nexthink’s device intelligence and integrates with ITSM tools). In parallel, I contribute to a project that uses AI to resolve issues directly with employees, making issue resolution more efficient.
I focus on improving platform usability, the definition and design of new features and turning user research insights into tangible product improvements.
I continue to strengthen my UX design skills and have gained experience working closely with technical partners to refine designs while building MVPS and shaping the products iteratively until they're ready for full release.
Graphext
About:
Graphext is a data analytics platform that enables businesses to explore data, uncover patterns, and build predictive models—turning customer, market, and product data into actionable insights.
Dates:
Nov 2020 - Jul 2024
Links:
graphext.com
My role, contributions and learnings:
As a Product Designer, I shaped Graphext’s core analytics experience. I co-developed the design system and led the design of major features including AI integration, the chart builder, data integration, and the predictive modeling section.
I worked on improving the usability of the platform, streamlining workflows to speed up the design and development process, and translating user research findings into concrete product improvements.
I strengthened my UX and UI skills and gained a solid foundation in data visualization, learning to present complex data clearly for analytics products.
That’s the Product Design experience I’ve gained so far…
But hey! I’ve also worked in other fields along the way, and they’ve definitely helped me get here!
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